Disaster Recovery Management Co. Services
Continuous Management
Continuous management (1-3 years) - Complete disaster recovery coordination with an acute point of focus - technology, personnel, process and documentation are refreshed on a monthly basis. The majority of existing IT disaster recovery plans typically involve a point in time assessment with a point in time solution - obsolescence begins to creep in the day the plan is completed. Compounding this approach are the resultant "static" recovery resource contracts which are often cumbersome and expensive to alter.
DRMco. resolves this by providing a continuous multi-year disaster recovery service.
Disaster recovery workshops
- Gap analysis, SLA targets / SLA actual
- Technology leverage points, education
- Map business processes to applications and interdependencies
- Identify resiliency level requirements based on exposures (revenue loss, market share, reputation, audit compliance)
- Disaster recovery plan development
Disaster activation procedures
- Key personnel, backup personnel, employee notification
- Roles and responsibilities
- Activation process
- Declaration authority identification
- War room
Disaster Recovery and Testing
- Continuous management of disaster recovery plan execution during an event
- Key personnel contacted and engaged for specific recovery responsibilities
- Key applications restored
- User community and supply chain access established
- Post event support - return to normal operations support
- Test support and resource coordination - local, remote, 3rd party
- Test and Recovery results reporting - provides audit and compliance reports while measuring SLA achievement.
Documentation
- Executable recovery plan
- Platform, Application, Database - fail-over/recovery - Theory of Operations
- Fail-over / resiliency reference architecture
Updates / refresh
- Monthly resiliency reports
- Dynamic plan / recovery configuration updates
- Resiliency policies defined and adopted for new applications
